Collection
Book a collection slot so the instrument can be checked with you before it leaves.
Delivery and collection
From our counter to your next session.
We pack carefully, confirm the practical details and keep collection simple for players who can visit.
UK delivery
Tracked shipping is arranged according to size, value and the appropriate protection for the instrument.
Set-up first
Instruments are inspected before dispatch; relevant set-up notes travel with the order.
Before it travels
We confirm the real details.
Delivery cost and timing depend on the instrument, destination and any case or specialist packaging required. We confirm these in writing before payment, rather than treating a fragile instrument like an ordinary parcel.
Please check the delivery details as soon as they arrive. If anything looks wrong, contact us promptly so we can help resolve it.
Ask about delivery